Trusted by enterprise teams managing thousands of distributed employees globally
Real-Time Workforce Magement for Enterprise Leaders
Manage Productivity. Enable Flexibility.
Power the Future of Work.
JC360 is an operations platform which helps in efficiency improvement through process and work optimization. Leaders can detect slowing performance before deadlines slip, compare team behaviour to maintain focus, and manage workloads efficiently – all while keeping teams balanced, engaged, and supported.
Identify inefficiencies across teams, roles, and processes.
Measure productivity without micromanagement.
Improve workforce planning using real behavioral data.
Enable hybrid & remote work with clear performance signals.
Build healthier, high-performing organizations.
Create a full Workforce Analytics Layer that connects
time, workload, and performance trends into one Enterprise-grade System.
Trusted By 150+ Enterprises Across 17 Countries
Clients
Capacity
Worldwide Offices
and Development
(Magyar Telekom Case)
From Invisible Execution Gaps to Real-Time Enterprise Intelligence
JC360 is not a tracking tool. It is an enterprise control and intelligence layer that exposes where execution quietly breaks down across distributed operations, while it is still recoverable.
Visibility across distributed workforce - be it Office, Hybrid or Remote
Data led objective decisions help management take decisions with certainty.
Department Specific KPI building and Dashboard Customization
JC360 takes business requests to build customised KPIs for each department. This ensures that every department can evaluate most relevant parameters for their operations.
Process and Task Level Insights
It’s not an employee monitoring tool but an efficiency improvement platform.
Process and Task level details are automatically captured to reduce AHT and ensure SLA adherence.
Leadership Focus
At JC360 we envision organizations that operate transparently and precisely, relying on objective, data-driven insights.
Our goal is to empower leaders to understand the true dynamics of their operations and make fact-based decisions that enable sustainable performance and growth.
Identify where execution diverges from expectation before cost, risk, or SLA impact follows.
and see your teams’ productivity insight.
Enterprise Intelligence Modules for Workforce Control at Scale
Move from post-facto reporting to real-time execution control with JC360’s enterprise intelligence layer.
Workload Balancing
JC360 highlights excess work and employee burnout.
Reduction in cost overruns due to overtime.
Reduction in fatigue induced errors.
Retention of best talent due to better work life balance.
Ensures equitable workload for the underutilised teams.
It also helps identify delay in work assignments by checking workload variation and input queues.
Automation Opportunities and AHT Reduction
JC360 automatic keyword tagging helps identifying repetitive process steps taking maximum time.
This provides opportunities to automate those steps.
By mapping process steps automatically, redundancies and delays are highlighted. This helps in AHT reduction.
It helps tagging applications, work patterns and system level issues which hamper AHT.
SLA Adherence, Compliance and Governance
JC360 helps you compare actual ground level data in real time with the set benchmarks.
Any deviation from SLA is detected early. Preventive actions help in timely delivery without leakages and cost overruns.
JC360 achieves this by maintaining privacy and security compliance as per relevant compliance framework.
Also, it ensures process flow close to benchmarks to maximize value.
Identify where execution quietly breaks down, before cost, risk, or SLA impact follows.
What Clients Think About Us
GDPR compliant | ISO 27001 certified | Built for regulated enterprise-scale environments
How JC360 Establishes
Real-Time Operations Management
A focused, three-step shift from assumption-driven management to objective, real-time execution intelligence.
Step 1: Objective Data Capture at Process and Application Level
- Non-intrusive and work only data is captured across Laptop / Desktop / Thin Client / VDI.
- System performance is not affected and no personal / confidential data is captured.
- Automatic process level data capture avoids manual inputs completely.
Step 2: Automated Work Classification & Customized Reporting
- Captured data is automatically mapped to relevant processes and compared to benchmarks.
- JC360 builds KPIs, Dashboards and Reports as per the requirement of each department in a large enterprise.
- This ensures that each data point is presented and utilised as per each department’s top priorities
Step 3: Real-Time Process Insights lead to preventive Intervention
- Users, Managers and Leadership consume the process level insights to improves adherence time to time.
- Interventions in workload balancing, skill gap filling and process optimizations are executed as per objective and data led insights
- This helps in AHT reduction, improved Output and increased efficiencies
Identify where execution quietly breaks down, before cost, risk, or SLA impact follows.
Trusted by Global Enterprises Managing Workforce Execution at Scale
Join enterprise leaders across GICs, IT Services, and Healthcare who use JC360 to achieve real time operations management, close hidden capacity gaps, and drive objective, outcome-based performance.
Compliance & Security
World class and future proof compliance
ISO 27001 Certified
EU-GDPR Compliant
EU-Based Development
Enterprise Security Governance
JC360 Integrates Seamlessly Into Your Enterprise Systems
JC360 acts as an execution intelligence layer between your core enterprise systems, unifying time, work, and outcomes without requiring changes to existing tools or workflows.
Why JC360?
JC360 is an enterprise-grade workforce and delivery intelligence platform built to give organisations complete visibility, control, and flexibility across the entire operation. It brings teams, programs, and leadership onto a single platform, making performance transparent and decisions data-driven.
One platform for the entire enterprise
A unified solution that adapts seamlessly across functions, teams, and operating models—without creating silos.
Deep operational insights that drive action
Compare teams, track operational performance, and analyse trends to uncover inefficiencies and improvement opportunities.
Deployment flexibility by design
Available as a SaaS solution with on-premise, private cloud, and pure cloud deployment options to fit enterprise security and compliance needs.
Built for organizations where Performance matters
Predictable Delivery
Through visibility into effort, utilization, cycle-time patterns, and delivery bottlenecks.
Higher Client Satisfaction
By reducing delays, improving SLA adherence, and eliminating hidden execution leakage.
Stronger Governance
With data-backed insights across programs, squads, pods, and distributed teams.
Operational Excellence
Through visibility into effort, utilization, cycle-time patterns, and delivery bottlenecks.
Better Margins
With accurate base-lining of real effort vs. planned effort on complex digital engagements
Don’t Manage Execution Blind
Establish Real-Time Execution Management Today
Identify where execution diverges from expectation and gain objective, real-time intelligence to recover 10–30% of hidden workforce capacity.
JC360 provides objective, evidence-based evaluation without bias, enabling fair and transparent performance assessment regardless of where work is performed
Document, Analyze, Improve
Head Office
JobCTRL Ltd. 5. Retkoz utca
1118 Budapest Hungary
+36 1 465880
Sales: sales@jobctrl.com
Support: support@jobctrl.com
India
Shrikant Umrikar | Regional Sales Director
shrikant.umrikar@jobctrl.com
+91 997 095 0782
EU
Aron Vadász | Director of Business Development
vadasz.aron@jobctrl.com
+36 20 499 6922
United Kingdom
István Szalma | Head of Growth
istvan.szalma@jobctrl.com
+44 7 44 5742 386
Japan
Cross Point Solutions, Inc. | Partner
jc360@cp-sol.co.jp
Brazil
Flavio Pagotto | Regional Sales Director
flavio.pagotto@jobctrl.com
+55 19 98960 1517
Mexico
Patricia Benitez | Regional Sales Director
patricia.benitez@jobctrl.com
+52 1 5555 079 858
South Korea
Yong Hee Kim | Partner
manager@tveng.co.kr
+82 2 6281 8097, +82 10 7611 8097